“As a fully independent, family oriented business, our focus has always been to provide a great service for our clients when looking for local properties, as well as achieving the best prices possible for their homes. Quality business rather than fast business is our aim!" These are words from our Director, Simon Walsh, when asked for his thoughts on Silverman Black turning 7 years old this year.
Silverman Black is one of the most popular estate agents in the Carshalton area. We first opened our doors in May 2011 with a mission to be different to all the other local estate agents.
If you have ever popped in to see us at the office, you would have noticed that we offer a more personal service than your regular estate agent. When you come and pay us a visit, we sit down with you on our comfy sofas and have an open and friendly chat over a nice cup of tea or coffee. Everything we do is personalised to you and we want you to feel the difference as soon as you walk through the door.
Most estate agents will have rows of desks where you will sit opposite a member of staff with a computer screen between you. We believe this creates an atmosphere that isn’t relaxed and doesn’t allow the agent to build that personal relationship with their customer.
Howard Cole – “We had been wanting to downsize for many months and viewed several properties without much success, but once we spotted our now home on Silverman Blacks website we put in an offer straight away. Silverman Black immediately marketed our old property and found us a reliable buyer at a good price. Apart from a few minor hiccups, the purchase and sale went through in just 4 months.
We were treated at all times with courtesy and respect. The whole team, Lucy, Rashpal, Simon and Alex encouraged us when needed and gave us much helpful and wise advice throughout the process. They also responded very swiftly to our emails and phone calls and included us in all the correspondence with out solicitor. They always made time to listen to our concerns even when we dropped into the office unexpectedly to discuss any worries.
Bearing in mind the difficulties encountered by many people when they sell up and move house, we had a very straightforward ride.
It would be hard to find a more helpful and proactive estate agent.”
Feedback from our customers is very important to us. So, if you have used our services in the past, please do leave us your thoughts and experiences by clicking the link below:
If you are looking for an estate agent that will go out of their way to make your property buying or selling as enjoyable and relaxing as possible, then get in touch with Silverman Black today. Call us on 0208 773 2929 or complete our online contact form and we will get back to you shortly. We look forward to welcoming you soon.
